Returns & Refunds policy

Please note that our refund policy stipulates that there are no refunds for returns made without a specific reason. If you believe you have a justified reason for your return, the company will evaluate the situation and determine whether a refund is warranted. To ensure your request is processed, please submit your refund application within 24 hours of receiving your order. We encourage our customers to carefully review their purchases and reach out for assistance if needed, as we aim to provide a satisfactory shopping experience. Thank you for your understanding and cooperation regarding our refund policy..

You can inform us of your decision by e-mail khizracollections021@gmail.com

Conditions for returns:

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

khizracollections021@gmail.com

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail khizracollections021@gmail.com